Find answers here to the questions we are most frequently asked about our concierge services.
We’ll arrange a meeting to visit your property and assess your needs. Once you accept the estimate, you sign a service contract with us, and we take care of the rest.
We operate in the Landes region, specifically in the following area:
Contis Plage – Saint-Julien-en-Born – Lit-et-Mixe – Uza
Les Pelindres – Lévignacq – Bias – Mézos
This area is part of the so called Marensin, as well as the southern part of the Pays de Born.
Yes. We can manage your listing as a co-host, allowing you to retain ownership of your account while benefiting from our expertise.
Although unlikely, it can happen. Fortunately, rental platforms provide guarantees to protect your property. Of course, as a co-host, we will take care of the procedures to ensure you receive quick and effective compensation.
Yes, it is entirely possible. However, the rental period is limited to 120 days per year, and the same tenant may not stay for more than 90 consecutive days.
We recommend checking with your tax adviser to explore the options available to you.
Yes. By choosing the LMNP (non-professional furnished rental) under the “real scheme” (régime réel), a 100% of the concierge fees are deductible from your rental income.
To learn more about LMNP (location meublée non professionnelle), please click here.
Contact us to arrange a free appointment to visit your property!
During the visit, we will assess its rental potential. At Conciergerie-CS, we are remunerated based on the rental income generated by the properties we manage — which means your success is our success. Our shared goal is to maximise your profits.
You are paid directly by the booking platforms (like Airbnb and Booking.com) via bank transfer, usually the day after the arrival of the travelers.
You continue to collect your rental income as usual. At the end of each month, we issue an invoice for the services provided.
We use dynamic pricing strategies based on the season, local events, and demand — supported by a specialised pricing tool.
In addition, excellent customer service leads to better reviews, which in turn generate more bookings — and ultimately, more income.
We handle routine maintenance, necessary repairs, and coordinate with qualified service providers and craftsmen to ensure that your property stays in top condition.
Although it is unlikely, it can happen. Fortunately, rental platforms offer guarantees to protect your property. Of course, as a co-host, we will take care of the process to ensure you receive fast and efficient compensation.
Of course — it’s your property.
You are free to block the dates of your choice, provided that no reservation has already been confirmed.
However, please note that we never cancel bookings once they have been validated.
Yes, provided it is not occupied by travelers. Let us know and we will block the dates for you to access it.
We handle communication with guests, provide useful information, and manage arrivals (often via a key box for more flexibility).
When possible, yes. Otherwise, a key box is provided to facilitate access for guests. We can visit travelers in the evening or the day after their arrival, and we always conduct an inventory after their departure, if you wish.
Yes. We provide support seven days a week to respond to guests’ needs and handle any issues that may arise.
That depends on the chosen package. We offer different options with or without cleaning.
Find here the answers to questions regarding concierge fees and taxes.
Yes. By choosing the LMNP (non-professional furnished rental) under the “real scheme” (régime réel), concierge fees are fully deductible from your rental income. This includes:
Two systems are possible:
We strongly advise LMNP (non-professional furnished rental) under the “régime réel“.
For an owner whose concierge fees and other expenses (e.g. accounting!) exceed 30% of revenue, the real system is systematically more advantageous.
It is wise to be accompanied by a professional tax adviser to optimise your tax situation.
Given the complexity of the procedures and the specifics of the LMNP status, it is strongly recommended to consult a specialised tax adviser or an accountant. This allows you to optimise your tax strategy while considering your overall financial situation.
Three main categories of costs are concerned:
To deduct concierge fees, be sure to keep:
These documents must be kept for at least 6 years. Digital formats are accepted if they guarantee readability and authenticity.
We recommend enlisting the help of an accountant to assist you.
Yes, the actual regime allows you to depreciate:
To get to know you better and to inspect your property
Get your personalised estimate, tailored to your needs
You hire us, and we take care of your holiday rental + guests!
